Thank you for shopping at Aura Collections! We want to deliver your favorite outfits to you as quickly and safely as possible. Please read our shipping policy below to understand how we handle deliveries.

1. Order Processing Time

• All orders are processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation.

• You will receive a notification once your order has shifted from processing to shipped.

2. Shipping Times & Delivery

• Delivery Time: It usually takes 3 to 5 business days for your order to reach your doorstep after it has been shipped.

• Delivery times may vary slightly during festive seasons, sales, or due to unforeseen courier delays.

3. Shipping Charges

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer cash on delivery (COD) as well as online payment options for your convenience.

4. Order Tracking

Once your order is shipped, you will receive a tracking tracking number via email or SMS (depending on your checkout preference) so you can follow your package's journey.

5. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us immediately so we can investigate with our courier partner and resolve the issue for you.

Questions About Your Shipment?

If you have any questions about your order's delivery status, feel free to reach out to our team:

• 📧 Email: auracollection202@gmail.com

• 📞 Phone / WhatsApp: 03390084801

• ⏰ Response Time: We reply to all shipping queries within 24 hours.